Woodlands Medical Specialists Streamlines Operations with Emphasis on Efficiency and Paperless Workflow
Woodlands Medical Specialists is a multi-specialty, physician-owned practice providing Hematology-Oncology, Urology, and Radiation Oncology care to the Pensacola, Florida community and surrounding areas, offering locations in Florida (Pensacola and Gulf Breeze) and Alabama (Foley and Brewton). The staff at Woodlands Medical Specialists consists of a group of experienced, compassionate professionals whose main goal is to create a comfortable visit for every patient.
To provide every patient with extensive one-on-one quality care, Woodlands Medical Specialists knew they needed a user-friendly, seamless, integrated system to provide a seamless workflow. To achieve this goal, they implemented Avreo’s interWORKS complete radiology workflow solution, incorporating every step in their radiology workflow into a single application, single database system.
Beginning a New Chapter
During the beginning stages of implementation, Woodlands found the implementation team was organized and efficient. “Avreo provided us with a spreadsheet with allotted space to provide information on users, reading and referring physicians, modalities, and procedures. It was very easy to organize all of the information and send it back to them in one package,” states Linda D’Amore, CEO of Woodlands Medical Specialists.
During the implementation process, Avreo configured an interface with Woodlands existing practice management system, which maintains the patient demographics and insurance information. When a staff member schedules a patient for the first time in Avreo, the interface automatically populates the patient’s demographics and insurance information from the practice management system immediately when the patient is chosen from a list in the Avreo scheduler for a seamless experience.
Cultivating a Paperless Practice
The staff at Woodlands prides themselves on being a completely paperless practice, using Avreo for all their scheduling, transcription, and reporting needs. Throughout their workflow, Woodlands uses Avreo’s document scanning feature to capture additional information related to the patient or order, such as insurance cards, medication lists, operative reports, reports from previous studies, technologist worksheets, and pathology reports.
Staff members record workflow notes in various locations within the application. For example, technologists use Avreo’s Tech Notes to record any details about the study to communicate with the radiologist. Dictation, transcription, and electronic signature report distribution , radiologists dictate reports into Avreo voice notes, which are transcribed into reports. Transcriptionists then transcribe reports directly into Avreo, which are electronically signed by the interpreting physician, and returned using the auto-fax feature. The Avreo solution has reduced the daily report turnaround time at Woodlands and increased efficiency in the workplace. The average report turnaround time is usually within 4 business hours.
Leveraging Web-Based Access
Because interWORKS is a web-based solution, the seventeen on-staff physicians can access images and reports from virtually anywhere, including in their practice suites, on hospital floors as they are seeing patients, and in the operating room. Avreo’s innovative zero-impact installation technology makes this possible by providing robust viewer capabilities on any workstation where it is needed, on-site or remote without formal installation. This technology does not rely on third party applets or utilities. Physicians simply access Avreo via Internet Explorer, then load and log into the application. Woodlands referring physicians also use this technology to access study images and final reports from their offices.
"Our goal was to use Avreo as a complete workflow solution and not just as a PACS system for the electronic storage of images. It is so much more than that. If there are people out there who are not using it that way, they are choosing to be less efficient than they could be."
Linda D'Amore, CEO
In addition to using Avreo to schedule imaging procedures, Woodlands also uses it to schedule patients in their advanced chemotherapy suite. This helped them create more manageable and predictable schedules and added efficiencies to the Oncology department’s scheduling process.
Woodlands also values Avreo’s analysis reporting feature to collect real-time data used to build volume and trending reports they can provide to the Board of Directors. Overall, Woodlands is very satisfied with their Avreo interWORKS solution.
How Can Avreo Help Your Healthcare Organization?
Would you like to learn more about how Avreo can help your healthcare organization achieve its goals? Request a free personal demonstration with an Avreo Clinical Applications Specialist.